Frequently asked questions
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Mediation usually begins with a non-binding initial consultation to clarify the situation, the general framework and whether mediation is suitable for the circumstances.
The mediation itself follows a structured process. First, the relevant issues and different perspectives are identified and explored. The focus then shifts to understanding the underlying interests, needs and expectations, providing a basis for developing possible solutions.
The process provides structure and guidance while remaining flexible enough to adapt to the individual situation and those involved. The duration, number and frequency of sessions depend on the nature and complexity of the conflict.
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Mediation is suitable for anyone facing a difficult or entrenched situation – whether with a partner, within the family or in a professional context. It requires a fundamental willingness from everyone involved to engage in dialogue.
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Emotions, needs, personal experiences and individual perceptions also have a place in mediation. However, they are not explored in a therapeutic sense, but are considered where they are relevant to understanding and addressing the conflict.
Mediation focuses on the specific conflict at hand: bringing different perspectives to light, fostering mutual understanding and enabling a constructive approach to existing differences. The aim is to create clarity and develop sustainable solutions or next steps together.
Mediation is not a substitute for psychotherapy.
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The duration depends on the complexity of the situation. Some conflicts can be resolved within two or three sessions, while others require more time. There is no artificial time pressure – the pace is determined by those involved.
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Both options are available. Online sessions work well for many situations and offer greater flexibility. For certain topics or circumstances, meeting in person may be more appropriate – this can be discussed during the initial consultation.
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Fees are discussed during the initial consultation. The initial consultation itself is free of charge, with no obligation, and lasts approximately 20’ minutes.
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You can get in touch via the contact form or directly by email. I usually respond within 24 hours.
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Mediation generally requires everyone involved to be willing to engage in the process. If not everyone is ready to do so, individual conflict support can be a useful first step. In a one-to-one session, the situation can be explored, your own perspective reflected upon, and possible next steps considered. Sometimes, it simply takes time before a joint process becomes possible.